Contact Us

We want to hear from you! We welcome all of your comments and suggestions so we may serve you better. You can reach us in the following ways:

  1. Live Help:
    Monday - Friday: 8am to 9pm (CST)
    Saturday - Sunday: 9am to 3pm (CST)

  2. Toll Free: 1-866-922-2267
    Monday - Friday: 8am to 9pm (CST)
    Saturday - Sunday: 9am to 3pm (CST)

  3. Email us: customerservice@BagBorrowOrSteal.com or complete our form:

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For Media Inquires Only:
Contact RF|Binder, Joanna Aven at (781) 559-0426 or Joanna.aven@rfbinder.com.

For Marketing Inquires Only:
Contact Anneke Robertson at 206.965.8642 or advertising-marketing@bagborroworsteal.com.

Corporate Contact Information:
Bag Borrow or Steal™
1930 6th Avenue South, Suite 104
Seattle, WA 98134

For Accessory Returns:
DTI Warehouse/BBOS
605 Territorial Drive
Suite 300
Bolingbrook, IL 60440

Toll Free 866.922.2267
Our assurance to you: If anything you rent ever fails to delight you, please let us know. We'll make things right.
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Toll Free: 866.922.2267 © 2008 Bag Borrow or Steal, Inc., All Rights Reserved.
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Our Designer Accessories are 100% Authentic

Every item in our collection is certified authentic and goes through a rigorous 10-point refurbishing process before we send it to you, so you can be assured it will arrive in like-new condition.

Your Complete Satisfaction is 100% Guaranteed

If you ever receive something from us that you're not thrilled to carry or wear, please let us know. Your complete satisfaction is our top priority -- and we'll do whatever it takes to make it right.